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TechNote Admin Panel Installation Troubleshooting | Product: Admin Panel |
Please read this document if you have an issue trying to install Mioplanet Admin Panel on your server.
Servers and Versions| |
All servers are supported, including Apache and IIS.
PHP 4.1.0 or later is required.
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Error at startup| |
The first time you start Mioplanet Admin Panel, you may have the following error:
Function session_start failed: permission denied...
Check in php.ini where session.save_path is pointing and correct it to solve this issue.
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XML Files Not Loaded| |
If Mioplanet Admin Panel cannot find the XML files at startup:
 Make sure that value for the key http_root in the server configuration file is correct.
Make sure that the parameter allow_url_fopen is set to true in php.ini
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Issue at Publication| |
At publication, Mioplanet Admin Panel tries to save the XML file(s) on the target server, using a local path or FTP.
First of all:
Make sure that the files and directories you're using are accessible to the server process.
Make sure that the parameter allow_url_fopen is set to true in php.ini.
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 Publishing on the Same Server| |
If the XML files are saved on the same server than the one running Mioplanet Admin Panel, the application tries to save the files in the location specified by the key php_root in the server configuration file. Check if the path is correct and if the final slash is specified.
More info: Admin Panel Configuration File: Servers.
Permission problems may occurs when using Apache or IIS server on Windows XP. Please try the following solution:
Apache: Go to Services, right click on Apache Service and choose properties. Click the Log On tab and switch from Local System Account to This Account; Using the browse choose a local account, and enter the password. Click OK, restart apache service and you're done.
IIS: Open the Internet Information Services console and right click on the Default web site. Click on Properties and then Directory Security. Press Edit and switch from the IUSR_yourPcName to a local account (Browse button). Un-check Allow IIS to control password and enter the pass for the account you chose in the password field. Click OK and you are done.
Note: You may have renamed the Default web site to any other name.
Safe Mode: When safe mode is enabled, PHP checks whether the target directory has the same UID (owner) as the script that is being executed.
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Publishing via FTP| |
If the FTP settings are specified in the server configuration file, FTP will be used to send the XML file to an external server.
Please check carefully the FTP settings to correct any issue.
More info: Admin Panel Configuration File: Servers.
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